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Integrators are the back-room folks who make all that "stuff" work together. Perhaps more important, they are the ones who fix it when it doesn't. Can't get Color Central to print correctly? Of course, you know that you can only use specific drivers—or nothing will print. Installing a server running Windows NT 4.0 and can't get volumes to appear on the client Macintoshes? Why, everyone knows that bug requires Microsoft's service pack No. 2.
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