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When we buy printing equipment, we visit other plants, talk to users and crawl under, over and around the equipment. But we don't show the same diligence in our hiring practices.
I just don't get it.
Here's one that is painfully fresh in my memory. There are countless printing managers and salespeople who continue to practice win/lose negotiations. During the course of any negotiation or conflict, they interrupt, speak loudly and talk over the other party. They insult the other party and use bullying tactics. These tactics don't work in parenting, spousal relations or in business.
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- Companies:
- Compass Capital Partners
- NAPL
- People:
- Ritz Carlton
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