Healthy Sales in 2006 --DeWese

Many of our salespeople also have lousy behavioral skills. They are self-centered, which is generally a sure-fire sign that they possess low self-esteem. These folks are lousy listeners; they're mostly saying the wrong thing when they should be hearing the right thing from a customer. Low self-esteem impairs their "likability" factor. Great salespeople have extra-ordinarily high "likability." They are not phony and are almost immediately liked by everyone they encounter because they inspire trust.