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The concept of systemservice 36plus combines intelligent support services, an annual Heidelberg inspection including maintenance and full coverage of all repair services and parts for 36 months. Intelligent support services consist of around-the-clock expert team support, Web-based Remote Service and access to Heidelberg’s eSelfhelp online help tool. In addition to maintenance and repair coverage, Heidelberg’s annual inspection includes a detailed summary report on the condition of the press. With this comprehensive service package, customers benefit from maximum productivity of their Heidelberg equipment.
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