Exclusive: Kiessling on Heidelberg's Dedicated Services

At IPEX earlier this year, Heidelberger Druckmaschinen announced that its entire service portfolio had been combined into a dedicated division, led by Marcel Kiessling, member of the management board responsible for Heidelberg Services. These now include Technical Services, as well as its new Performance Services offerings. In an exclusive interview, Kiessling explains how Heidelberg aims to help its customers be more successful overall in the long-term.