Exclusive: Kiessling on Heidelberg's Dedicated Services

Equally important is to be lean in terms of material consumption—to bring material consumption down to the lowest possible level to optimize processes throughout the operation, not only in production but also in administration. Having the right sales and marketing strategy is clearly an important success factor, as well. So is having qualified employees. All together, these factors define success for a print shop. And we want to support printers by addressing all of those success factors in the right way.