Exclusive: Kiessling on Heidelberg's Dedicated Services

Although we believe that we are already working at a very high level, we have to strive for continuous improvement. We believe that, for the success of a print shop, it won't be sufficient in the long-term to provide them with the best technology and to make sure that the technology is running. We plan to focus more and more on these Performance Services in the future. Performance Services address everything that helps to improve the overall performance of a print shop, in a very broad sense. So not only the production area or the printing area, but in a very broad sense.