HGI Co. — Completing a Triple Play

The publisher was keen to bring the work back to the States, but the move needed to make business sense. Being able to get advanced copies produced digitally, "green" book options and a higher level of communication were parts of the winning package that HGI put together, according to Sikora.

The secrets behind the company's success are definitely not so secret. Faust believes that "it's all about people" and stresses the importance of "listening to customers." What makes the difference is how, and how well, HGI executes its business strategies and management philosophies.