Sikora likes to refer to himself jokingly as "manufacturing's worse nightmare" in terms of pushing to meet a market segment's full range of product and service needs.
Keeping It Personable
Both technology and the human touch are used to keep a close connection between the company's bases of operation. Employees have been encouraged to interact from the beginning, with the entire Hi-Liter staff given an opportunity to tour the Inland plant at the time of the acquisition. Similarly, Inland and Plus Digital employees were bused down for the ribbon-cutting ceremony for Hi-Liter's new Euroman press. Individual visits are also made, such as a CSR from one plant spending the day at the other to see the equipment, talk with staff and share best practices.