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Mark Smith
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"It's a little thing, but it has a big impact from a culture standpoint in making this one entity," the company president contends. "When a customer walks into Hi-Liter, Inland or Plus Digital, we want the experience to be very similar."
To help maintain a human touch between the facilities, members of the executive team and department heads have been designated as the HGI Group and charged with overseeing and facilitating communication between both plants by regularly spending time at each location. "We try to keep a very flat organization," Faust explains.
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