HGI Co. — Completing a Triple Play

"It's everybody pulling together as one team--from the front desk through to job delivery," Faust says. "We want to instill an entrepreneurial spirit."

The same group does each of the six (three shifts, two plants) quarterly update presentations. Angela Damon, vice president of finance, is part of the presentation team and an HGI Group member. "Every meeting has the same format, so we've been showing employees KPI (Key Performance Indicators) data for five years," Damon notes. "We make sure all attendees understand what they are seeing to help promote engagement in our plans."