Fast-Track Firms : Shrink-Free Print Growth

"Linking the company's capabilities together is an obsessive devotion to customer service that places client satisfaction above any other business goals," notes Ripon President Andy Lyke.

During 2013, Ripon Printers was able to reap the benefits from its 2012 acquisition of Sells Printing. The deal enabled Ripon to add a dozen new outside sales representatives, each bringing established regional customers with them. The addition of digital printing capacity also enabled the printer to further penetrate the short-run, variable data market, bolstered by the expansion of services (personalized URLs, digital storefronts, augmented reality and digital editions) offered through its Traxion division.