Hitting the Books --Dickeson

So, you've still got customers who don't believe you mean 30 days when you say 30 days. They think you talk the talk, but don't walk the walk. Well...you've got a collection problem, haven't you? That's different than a dirty invoice or a late invoice. Now we've got a clean, neat, timely invoice after all of our studying, planning, executing and testing, but a laggardly customer.