A distributor wanted to improve the way they sourced inventory for their orders. They wasted too much time on supplier and service provider websites. This led to missed orders because, by the time they found the products from one supplier, they’d lost those from another.
Challenges
The distributor had to search multiple supplier sites for better prices and availability on every order. Multiple supplier searches were required for orders with multiple line items. Due to time constraints, some products from multiple suppliers were not fully searched, resulting in inefficient purchases. Additionally, these product searches had to be used to feed their catalog on their e-commerce and web stores, and their purchasing process and web store catalog updates also needed to be improved.