Job Workflow — Ending the Digital Divide

Carleton’s Web-to-print capabilities are a “work in progress,” says its president. The printer has been working with a software company to further develop its existing catalog-based print order management system and offers some online proofing capabilities.

It is making connection to clients in another way, though. After acquiring a customer base from another printer in the Valley View, PA, area, the company recently set up a branch office and based a client services/prepress person there to serve local customers. Trueflow enables that operator to be tied into the production server so jobs can be prepared remotely, Rothstein explains. “We’re looking to follow that model in other locations to enable us to expand anywhere while giving clients local service.” PI