How Does Your Bindery Grow?

While modern, automated equipment might not have customers beating a path to Rosenthal's bindery door, he admits that a job well done—from start to finish—does keep them coming back for more. And that's what growing a bindery is all about.

When Investing, Don't Overlook The Bindery

(Editor's Note: The following Q&A article was conducted with Hans Max, president of MBO America.)