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The new GPS organization is refining its existing fee-for-services internal billing structure, where several costs were considerably subsidized, to a market-based pricing arrangement. This was critical, as GPS is not the sole or mandated source for Department printing and publishing needs. Although the government operation has always been customer-focused, the incorporation of international quality standards, coupled with the shift towards market-based pricing, will further enhance service delivery.
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- People:
- David Zwang
- Places:
- America
- Washington, DC
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