In Your Face Reports--Dickeson

We've downsized, outsourced and become increasingly efficient based on information. Our printing industry, however, hasn't really participated in this new, knowledge-driven approach to increasing productivity. Why is that? Why have we lagged behind?

We just haven't yet given up reliance on our old business model. We remain hooked on job cost systems that are not conducive to efficiency increase. Marking up estimated cost for pricing has been our modus operandi since who knows when. Analyzing effectiveness by examining job cost summaries is how we plan and make our decisions.