INDUSTRY USER GROUPS -- For Users, Not Losers

Over 125 Printcafe technical, development, training and customer service personnel attended Connect 2002, to provide one-on-one interaction in the computer lab and in any one of hundreds of training seminars.

"It gives us an opportunity to listen to what our customers want from the next generation of our products, and where we need to make improvements to existing functionality," stresses Bob Bierwagen, senior vice president of product development for Printcafe. "We do that with a series of workshops. We have a computer lab staffed with product management and customer service personnel dedicated to helping our customers understand how to get the most value from our offerings."