INDUSTRY USER GROUPS -- For Users, Not Losers

Breakout sessions and a computer lab were just part of the program. Connect 2002 featured an exhibit area, pre-conference events and special evening programs geared to expanding members' opportunities to learn and share information.

"It's a fun environment—it's always been kind of a family environment," says Mike Daninhirsch, director of Prograph client services. "The focus is less on sales—much more on learning. You can walk up and ask a question about the software, face-to-face, and get an immediate answer."