INDUSTRY USER GROUPS -- For Users, Not Losers

Power Training

PowerPrinters launched with an inaugural training course that was completed in March. The training courses will be ongoing and continuous, Cerfontaine says. This is where most group members will have their first encounters with other PowerPrinter members.

While user groups are designed to help the equipment users themselves, they obviously have proven to be valuable to the equipment vendors. Printcafe, for example, boasts that 95 percent of all enhancements to its PrintSmith software comes directly from customer requests. Other Printcafe software offerings report the same level of customer interaction.