INDUSTRY USER GROUPS -- For Users, Not Losers

"Individual users often find themselves reinventing the wheel, and no business can afford that luxury any more," Friedman asserts. "In HDIA, a NexPress user in New York, for example, can share tips and tricks with other NexPress users in Dallas, Toronto or Washington, DC, who confront the same learning curve, the same application challenges and the same vendor-relationship issues.