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Mike Anderson, regional vice president for Wallace, gave a printer's perspective on hot growth markets. "Services after the press and bindery are gaining in value to clients: fulfillment, warehousing, distribution, print management, summary invoicing and comprehensive usage reporting," he said.
The international consultancy A.T. Kearney published a study indicating that corporations spend $75 to $250 of "soft" costs to process a single request whether the item needed is worth $2 or several thousand dollars. Based upon its successful business forms specialty, Wallace added commercial printing to its "integrated supplies management" niche in helping clients move away from transactional to a total account management relationship.
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