Industry Benchmarks: Measuring Performance

Materials costs and labor costs are frequently two of the biggest costs of doing business for print service providers, so how well companies manage these costs can be critical. On average, print-for-pay shops reported that their materials costs were 21.3 percent of revenue and their labor costs were 28.6 percent of revenue. For the purposes of this survey, we asked shops to include all ink, media and finishing supplies in their materials cost figures.