Internet Service Providers--Need for Speed

"The Printer's Dashboard is really the printers' control panel into what, where and how his business is running," Clifton says. Printers can also create a customer care center where clients can track their jobs, input job specifications, reorder repeat runs and much more.

It is these kinds of features that are key if a printing operation wants to distinguish itself from the competition, according to Corson. In fact, he sees NJC Printing's move toward e-commerce as a necessity, not a luxury, in today's marketplace.