ISO 9002 registration?The F.P. Horak Co.

Editor's Note: This is the 12th installment in the monthly series on The F.P. Horak Co., a Bay City, MI-based printing firm pursuing ISO 9002 registration.

Two pieces of free advice.

First, always schedule a pre-assessment before attempting an actual ISO audit.

Second, never schedule a pre-assessment immediately after an internal audit.