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Naming the Enemies
Want to know a secret? We've been applying the logic of Goldratt's Theory of Constraints (TOC). Anything that constrains the velocity, the speed of movement of paper in our commercial printing business is our enemy. We're following the footsteps of Toyota, Dell, Wal-Mart and all of the other businesses that have learned the TOC lesson. Attack the most important constraint first. Minimize or eliminate it. Then move on to the next most important constraint and attack. Never stop. Just keep going! Continuously improve!
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