JAPS-OLSON -- Service With a Smile

"The focus for us in the past 18 months has not been on capacity—we have plenty of that," Michael Murphy notes. "The focus has been on workflow and efficiencies. One enhancement that is important to us is the integration of the CIP4 standard to integrate all of our prepress operations with our pressroom. And now we're beginning to roll it out to our bindery operations.