JDF BASICS -- It's Just the Ticket

BY MARK SMITH

The devil is in the details, as the saying goes. Even simple tasks can require complex explanations in order to eliminate ambiguity and minimize the chances for confusion.

There's an exercise often used in writing classes that provides an easy, and very relatable, way for anyone to get a sense of the challenge. Using only words, try stepping another person through the process of tying a shoe. No hand gestures or demonstrations of any type are allowed. The precise directions, and not their intent, must be closely followed by the shoe tier.