JDF & CIM -- Issues Are Not so CIMple

Harvey contends vendors can reap other benefits from implementing JDF beyond the cynical notion of just gaining "something new to sell." By providing a language that all developers can share, "they can use JDF over the long haul to lower the cost of customer support, system maintenance and upgrades, training, installation and so on. And if they can lower their costs, they too can improve net profits, even if pricing and sales were to remain flat," he explains.