JDF Update -- Fulfilling the Promise

With JDF, graphic arts service providers are able to extend an automated communications capability directly to the customer, increasing the ability to implement a self-service model. While human interaction and relationships will always be important in a service business such as ours, customers increasingly want to take advantage of the Internet at a time and from a location that is most convenient to them. This includes such capabilities as viewing online proofs, checking job status, entering orders, uploading files and accessing activity reports.