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Grieco offers that an electronic job ticketing system should be customizable and flexible enough to provide input and output formats.
While citing customization as a key trend, MetaCommunications' Long clarifies his observation by saying, "Job tickets are not just about process control. Almost every organization in the graphic arts industry has some type of job ticket, from content providers to commercial printers. It's about the paperwork and communication that surrounds the production of a job or project, and true customization is the only way to bridge the diversity.
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