JohnsByrne Co. -- Finding an Edge

Both Gustafson and Fairley caution that the decision to make the CIM leap is not to be taken lightly. "It's not an evolution, it's a revolution when you look at it internally," Fairley states. "Look at the vendor pool. In almost any instance, you're talking about an implementation across several platforms. How you work and collaborate with the vendors are critical. And their commitment to that collaboration and an open architecture is key.