K/P Corp.--Achieving Purpose And Profit

The cost of being a single-source provider has paid handsome dividends, according to Scott. "Instead of having to manage different vendors for print, mail and fulfillment, customers need to call only one number—and that's powerful," he says. "That helps make us quicker than the competition."

To speed up the process, K/P offers a bevy of Internet-based products and services. Customers can go online to place and track orders, make payments, review proofs, print reports and check inventory levels—all in real time.