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“Webinars” disseminate information
KBA is also using its new program to offer webinars—a type of conferencing over the Internet—to customers to quickly disseminate new information on their systems. “We can teach a printer’s entire sales force and give them a live demonstration on a specific part of the press or update them on new features,” says Travis. “Within 30 to 45 minutes, we can teach a printer new capabilities or show them how to use a particular function.”
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- Companies:
- KBA North America
- People:
- Bill Silber
- Chris Travis
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