KIRKWOOD PRINTING -- Energizing Color

Ideally, the relationship should go both ways, with the client really getting to know the printer, Mitchell says. He notes that one of the printer's long-term customers characterized the nature of the relationship by saying, "You're like an extension of our company."

While Kirkwood's commitment to quality keeps clients coming back, it's also a big reason why employees stick with the company. "They're in it for life," Mitchell says. "The work atmosphere here is great.