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Susan Kinney of The Castle Press in Pasadena, Calif., and a GUA board member attended the conference and believes the GUA delivers benefits to her business all year long. “I think the big thing that differentiates us are the online forums that we have so people can talk to each other. If they have a problem, they can instantaneously go online and they have 5,500 people that can answer their question,” Kinney said. Watch a full interview with Kinney:
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