Lake County Press -- Armed to Compete

By Erik Cagle

Ralph Johnson doesn't need to consult the Yellow Pages to realize that Lake County Press is up to its eyes in competition around the Chicago area. Thus, the CEO of the Waukegan, IL-based sheetfed printer considers the company's motto, "Whatever it Takes," essential to its success.

"The service component is one aspect that makes us unique," notes Johnson. "Obviously the quality has to be there, and we don't take a back seat to anybody in that regard. So the defining characteristic is exceptional service, which has enabled us to do well in a down economy."