Late Invoices, Lost Money --Dickeson

What is it that the customer of commercial printing is looking for when a job is ordered? Is it quality, count or timeliness of delivery? Or all three? Which is most important? Does it make a difference? Depends on the job and client, doesn't it? All three must be met if a job is to satisfy a customer's needs, but often a little extra effort on quality or timeliness is needed.