Late Invoices, Lost Money --Dickeson

Look at it from the customer's side for a moment. The customer wants to know, right away, what's owed for a job. (Do you like waiting for the tab in a restaurant?) If you delay a week or more in getting an invoice out, what does the customer think about your need for cash...your job alertness?

How can we afford a new press or binder that will speed up production of jobs by a few hours when it takes days or weeks just to invoice the job? As printers we're more concerned with sales and production, aren't we? It's high time we began to run printing like a business!