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Sometimes management has ruled that the salesperson on the account must review and approve the invoice before it's sent. Why should this be? Either the salesperson has included everything essential for the final invoice in the sales order or she/he hasn't. What kind of an excuse is this?
What I'm doing here is trying to identify any reasons for delay between finishing a job and sending the customer a bill for the work. Is it a problem? Is it serious? You bet your bippy it is!
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