Let's Confront Reality --Dickeson

Too simple, too easy, you say. Try it for the next quarter in Excel, Lotus or Quattro. Review and post the weekly reports. Tell me if your time-to-billing is going up or down. Then tell me whether your receivable collection time is increasing or decreasing.

Whoa, boy, that's next. Don't rush things. Just get the invoices out promptly first, and start the collection machinery grinding. Next quarter, for receivables, we'll start with a policy declaration by the CEO, a personalized collection metric, report and speed-up steps.