LETTERS to the editor

If you place an order for anything at VistaPrint, at the end of the process you will be asked to take a brief survey. You are enticed to take the survey by an offer of a coupon for $10 off your next order or something similar. The surprise is in the fine print, because when you hit the ‘submit’ button you will then have your credit card or bank account charged every single month until you tell them to stop, and then that does not always work. Sometimes you need to cancel your credit card or close your account.