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Commentary Draws Fire
Dear Editor:
In Erik Cagle’s Bits and Pieces column (August 2007 issue), he states that he was floored when every printer at his table said if they found the sales rep to be reprehensible, they would not do a deal with that rep.
He was floored?
This is a revelation?
Look, a reprehensible (his word) rep means a reprehensible deal, reprehensible follow-through, reprehensible service and an overall reprehensible experience.
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