Mailing & Fulfillment Special Report — Getting Started In Fulfillment

Step 7: Personnel. Most fulfillment centers can be started with two or three people. These would include a fulfillment manager, warehouse manager and a warehouse/fulfillment specialist.

The fulfillment manager should be a fulfillment industry expert and have a very thorough operational understanding of the fulfillment software package being utilized. This individual should also have the ability to make sales calls, guide clients through the fulfillment setup process and serve as the initial customer service person.