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Designed to be used as part of a comprehensive information gathering process, the questionnaire provides insights that can be used as a basis for developing a customer-focused fulfillment program.
To order the NAPL Survey of Fulfillment Practices, Diversifying with Mailing & Fulfillment Services, or How Fulfillment Services Drive Print Volume, call (800) 642-6275, Option 4; e-mail orders@napl.org; or go online to NAPL's bookstore at www.napl.org/store/.
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