MAILING SERVICES — GIVING POSTAGE ITS DUE

Addressing and presorting get the most attention in mail preparation and processing, but the design of the piece can also be a big factor in the cost and timeliness of its delivery.

A key offering from the USPS in this regard is the Mailpiece Quality Control (MQC) program and certification (http://ribbs.usps.gov/files/MQC/) for mail design. The program incorporates a self-study guide and final exam for certification as a “Mailpiece Quality Control Specialist.”