MAILING SERVICES — GIVING POSTAGE ITS DUE

“Even though our customers had mailing houses they worked with, they weren’t loyal to those firms,” Kwiatkowski notes. “We were able to take the business away.”

Putting aside all the jokes about “postal service” being an oxymoron, those who’ve made the move generally cite the U.S. Postal Service (USPS) as the first, and best, resource for getting started in the mailing business. A particularly good place to start is the USPS Rapid Information Bulletin Board System (http://ribbs.usps.gov), which houses a wealth of background information in its “File Libraries” section.