Mailing Services -- Check's in the Mail(ing)

Spiers agrees, noting that Knight Abbey takes every piece to the postmaster at the very beginning of production. "There are so many things people design wrong," she says. In addition, the shop has produced a "cheat sheet of common problems" that's given to customers. "We have the post office people come in annually," Spiers says, "even if they're reviewing the same information every year."