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Metzger's looked for every possible angle during its startup process, getting as much free training as possible from suppliers to augment the in-house computer training and tutelage from the U.S. Postal Service. "The ramp-up process was brisk and quick," he says. "Knowing the software and how to work with databases are critical. The postal service will do a lot to help with training and education. You just have to ask for it."
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